Beijing Youshare Food Co., Ltd|ice cream|3D ice cream|fruit ice cream

What Are the Steps in Ordering Ice Cream from Hicey, from Inquiry to Reorder?

2026-11-10

The order process from Hicey, the ice cream brand of Beijing Youshare Food Co., Ltd., follows a structured pathway. The complete order process spans eight steps: inquiry, quotation, samples, first order, production scheduling, ocean cold chain, arrival, and reorder.

Fixed figures apply to the first four operational hand-offs: responses to an inquiry take 24 hours; physical samples are dispatched in 3–5 working days; confirming a first order takes about 7 working days; and standard production scheduling requires about 20 working days.

Key steps from inquiry to reorder

• Inquiry: Submit your product specifications, target market, and packaging requirements to initiate the process.
• Quotation: Receive a structured business response within 24 hours.
• Samples: Evaluation samples are prepared and dispatched within 3–5 working days (sample items are free, with freight borne by the buyer).
• First Order: Finalize product selection, private-label packaging, and compliance documents, taking about 7 working days.
• Production Scheduling: Standard bulk production scheduling takes about 20 working days.
• Ocean Cold Chain: Goods are shipped under -18℃ continuous temperature control in a 40'HQ reefer container.
• Arrival: Containers reach the destination port for customs clearance and local delivery.
• Reorder: Based on actual sell-through data, established international partners typically reorder every one to three months.

order process, inquiry to reorder, Hicey

This guide was prepared by the Hicey technical and export desk. Beijing Youshare Food Co., Ltd. produces 3D novelty frozen desserts, offering 45 distinct product varieties available in both dairy and plant-based formulas for international buyers.